Shipping policy

Shipping Policy


At Paw Fide, we’re committed to delivering your pet’s favorite products quickly, safely, and with care. Please review our shipping policy below for details on processing times, delivery options, and rates.


 Order Processing

  • All orders are processed within 1–3 business days ( Monday to Friday)

  • You’ll receive a shipping confirmation email with a tracking number once your order has shipped.

If we experience a high volume of orders or a shipping delay, we’ll notify you promptly by email.


 

Shipping Services

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Overnight Shipping: 1 business day

Delivery times are estimates and may vary depending on carrier delays or location.


 

Shipping Cost 

  • Free Shipping: All orders within the United States and Spain qualify for free shipping with no minimum order requirement


 

Order Tracking

Once your order ships, you’ll receive a confirmation email containing your tracking number.
You can track your order directly via the carrier’s website or by logging into your Paw Fide account.

 


Lost or Damaged Packages

 

We are not responsible for packages lost or damaged in transit.
If your package arrives damaged, please contact the shipping carrier to file a claim.

You can still reach out to us at info@pawfide.com— we’ll do our best to assist you and ensure your pet gets their goodies!

 


Need Help?

If you have any questions about shipping, delivery times, or order tracking, please contact us at
Contact Information:

Store Name: Paw Fide

Address: 8108 Los Sabalos St, San Diego, CA, 92126, USA

Email: info@pawfide.com

Phone: +15012003162


Monday–Friday, 9 AM–5 PM [Pacific Time]